2011 AAHA Inspection

On behalf of The American Animal Hospital Association, please accept our congratulations for achieving AAHA accreditation. You and your team’s accomplishments providing excellent patient care and client service certainly deserve high praise. We know first-hand the high level of dedication, communication, training, and leadership required to maintain the quality of care your team delivers. Kudos to each and every one of your team!

We hope you will find this summary letter an adjunct to the evaluation and a springboard to continuous improvement.

The following were noted as outstanding components of your evaluation:

  • You have well-written standard operating protocols.
  • The staff exhibited admirable teamwork.
  • The practice exemplifies good implementation of the AAHA standards of excellence.
  • The hospital is sparkling clean and fresh smelling, an important criterion to new and existing clients!

Below, we have presented your scores in table version. Please remember that the standards include many items that veterinary hospitals implement to different degrees. Our common goal is to provide continuously improving, quality patient care.

AAHA Standards Section

Maximum
Possible
Score

Passing
Score

Practice
Score

Status

Anesthesia

2920

2040

2640

Passed

Client Service

500

370

500

Passed

Contagious Disease

660

380

640

Passed

Continuing Education

480

200

480

Passed

Dentistry

1380

920

1300

Passed

Diagnostic Imaging

2570

1670

2290

Passed

Emergency and Critical Care

930

530

870

Passed

Examination Facilities

290

270

290

Passed

Housekeeping and Maintenance

1280

1130

1260

Passed

Human Resources

840

600

840

Passed

Laboratory

1740

1130

1700

Passed

Leadership

1060

580

800

Passed

Medical Records

2890

1970

2830

Passed

Pain Management

880

620

880

Passed

Patient Care

5810

4240

5520

Passed

Pharmacy

1700

1280

1640

Passed

Referral Standards

500

150

500

Passed

Safety

1210

810

990

Passed

Surgery

3620

2610

3280

Passed

 

Anesthesia

Implementation of an emergency plan for anesthetized patients is a simple step that raises team member awareness and provides an enhanced level of safety for patients. The emergency drug calculator you are using is a quick, simple, and time saving step that will be a great asset to team members.Great job implementing the new standard for single-use endotracheal tubes. The reduced risk of cross-contamination and potential tracheal irritants has proven beneficial to patients.

Contagious Disease

Great job stocking the isolation room with the necessary items for patient care. This time saving measure increases staff efficiency which enhances the quality of patient care.

Dentistry

Your practice deserves a round of applause for wearing proper protective equipment when performing dental procedures. Kudos to the staff for taking additional measures to reduce contamination between patients by utilizing sterile instruments, disposable prophy angles, as well as pre-packaged cups of prophy paste.

Diagnostic Imaging

Congratulations on converting to digital radiography. The high quality radiographs produced by your practice not only enhances staff efficiency it also increases the diagnostic capability of your practice, thus improving patient care.

Housekeeping and Maintenance

Your facility was clean, odor free, and very well organized. Having properly organized storage areas helps your team maintain equipment and track inventory supplies more efficiently. Keep up the good job!